Naomi L.
LOVE the Saki Turkish Teapot - it’s so easy to use, makes great tea, and cleanup is a breeze. Saki also provided excellent customer service. My only suggestion would be to revise the Instruction Manual to expand on how to use the Teapot, and include additional preparation steps/suggestions - it’s mostly about common electrical warnings. However, I watched a YouTube video about the Saki teapot which really helped. And there are quite a few YouTube videos which make suggestions on different Turkish teas and preparation tips.
JAMES
Bought as a gift they seem to enjoy it
Filip Berg
After turning it on, if the unit stopped boiling automatically and let the "keep warm" button take over, it would be nice.
Bulent
110V is very rear to find in the US. It’s worth it.
AZITA
this tea maker is easy to use and very chic, I love the way it looks and works fantastic. also the kettle was missing a lid and the company sent one to me and followed up to make sure I am happy. One the BEST customer services I have ever experienced. Highly recommend this product
Nastaran
making tea with traditional methods will take your drink to another level. This product is very simple and easy to use, also very easy to clean.It is very light weighted, you might say it is wobbly, but when it is filled with liquid, it stands more stable or still.I do recommend having one of these if you are a tea loverrrr.
Amazon Customer
liked this a lot, it is a little tall for place I set it up , but still a great buy
Iklil
good quality and material
Farokh F. Adami
easy to use
Nima Jahanbin
Works pretty well. With it heated water faster.
Safak Ozsut
Works like advertised.
Faruk Sakin
We used 2 different tea maker. one of them is SAKI.It is so nice, very easy to use all functions are working perfectly.
joseph martrin
We love tea this is our culture. When you set up keep heating up and boil it my itself so you don’t worry about tea become cold. Ready I. 4Min.
ZEXPA APPAREL
We liked to use this tea maker. It is very easy to use. Approved by Turkish tea lover (:
lilya_de
We had a teamaker that we brought to US from Turkey and it served us for 4 years before one of the lights stopped working and we started forgetting to turn off the teamaker. Saki was the only teamaker I managed to find here. As I received it it turned out that lid wouldn't stay fixed on the teapot after it warmed up. This occurred on the replacement unit I ordered on Amazon as well. So, I reached out to customer service explaining my problem. To my surprise, customer service was very prompt to respond and they even continually followed up with me to make sure that the issue is fixed. Then sent me 3 newly designed lids. Again I wasn't very hopeful, they looked totally same as the original lid, but this time they worked (stayed tight on the teapot). Overall this is a good product that serves its purpose, though in general I probably like my previous teamaker more. But I am greatly satisfied with customer service and now know that if anything goes wrong, I can get their help.
Amazon Customer
We drink a lot of tea in our house. This is the best thing I have bought in awhile. It's easy to clean, easy to make tea for a lot of people at once and keeps its fresh all day. My favorite part is the button that keeps its warm.
M. Kaya
We bought 3-month ago and It still works but, the light stopped working. It doesn't stop itself when it boils the water. It's sad. We are still using it. I cannot tell it's either this was a lemon or all the product the same.
Kurbish
We are from Turkey, where every household has a similar item to this kettle. Because of the voltage difference we couldn’t bring one from there and when we finally found this item we had to give it a try although it wasn’t one of the brands we were familiar with. We are so happy we gave it a shot. First of all it is very convenient to have electrical tea maker, we mostly use it at the patio so that we don’t have to go back to house to refill our tea (google Turkish tea cups, they are tiny you need to refill them often, but once you try those cups you won’t drink your tea from a mug :) ) It is very easy to clean. It keeps the tea and the water hot but tea won’t get butter in it even black tea stays same.I will definitely recommend this product.
gamzekahya
Very practical to use! And makes delicious tea❤️
Some Tx Doc
Very nice unit
Yasemin NALÇAKAN
Very good
David Yilmaz
Very easy to use . It is kind of expensive but it is worth to buy it.
James Z. Williams
This unit is exactly like the tea pots we had when we lived in Turkey, and do a great job of boiling water fast. We had issues with the light indicator on the boiling knob go out after a few months, and they were on the phone with us within 5 minutes of initiating our inquiry to get more info on the issue and immediately sent out a replacement. Would definitely recommend after our experience with the product and their service.
Sacid
This is my second purchase. Our first one is broken after three years. The bottom part has a problem with the electrical part connection. There is no power at all.I could not find any better tea machine. So i am giving 4 stars.
User
This is excellent for making Turkish tea. For those who are not familiar with it, the most important aspect is the thermostat that keeps the water at boiling temperature. Most kettles in the US market will shut off when the water boils. This one keeps the water hot and shuts off if it runs out of water.
Salehi
This is an excellent tea maker. It has a thermostat control feature that lets the tea brew perfectly. I bought one for me and loved it so much that I bought another one as a gift. One thing that I needed was a lid for the kettle since I use it as kettle as well. When I called the company they explained that the tea pot is designed to work as lid to the kettle but they still shipped me a lid right away. The also followed up with a text and a phone call to make sure I received the lid and I'm satisfied with it. Definitely a 5 star for customer service as well.
_NM_
This is a cheap product, so high quality workmanship should not be expected. The instruction manual is for a different product by the same manufacturer and the English language instruction probably came from a Google Chinese to English translation without any corrections. However, it is easy to figure out how it should be used and it works as expected. The keep warm switch appropriately maintains a simmer that keeps the hot water steaming to keep the teapot warm. All that is needed is high quality tea.
merita latifi
They are perfect for Turkish tea So far so good I don’t know how long our name on a list to me
Summer
The unit came with a lid for both bottom and top so you do not have to use the top pot as a lid if you just want hot water. The stainless material seems thin but adequate, not as sturdy as a standard stainless teapot. The lids are also just adequate, both in make and fit. The drop in tea basket is a nice feature, making loose leaf brewing very convenient. Takes 8-10 minutes to boil max (1.7L volume, a few minutes for say 1L. Auto-off works, warm works. The stacked design is sleek, looks good. Overall it does the job, we would have preferred one made in Turkey but none of those are made for USA electric.
kourosh nikoui
The kettle should have come with its own lid, so it can be used separately. Other than that its a good tea maker.
Golnaz Karbasian
The kettle doesn’t have a lid, the only way you can cover it is by placing the tea pot on top. when you just want to boil water for coffee or something else you need to keep the tea pot on top, which doesn’t sound right to me. Returning this product!
T. Kiyak
The Saki Tea Maker is a success! We have now been using the product for about a month, and I must say that it meets our needs really well, and have made our tea drinking habit even more enjoyable. Given that this is the only product that offers the authentic Turkish tea experience (with two kettles on top of each other), I was really tempted to give 5 stars, but because there are a few areas of potential improvement, I'm only giving 4 stars. Note though that these are just things that would make the product even better, and they do not seriously take away from the tea making experience.My general comments and potential areas of improvement:1) Our tea maker only came with a single lid for the top part, and not the kettle. I saw one recent review that mentions having two lids in the box, and a response from the manufacturer to a June 2019 review saying that the new models have two lids. But, despite ordering in Aug 2019, we only received just the top lid, so there still seems to be some old stock in the warehouses.2) This means that you have to make sure to keep the top pot on top of the kettle, otherwise the device will not stop boiling the water. This does introduce some inconvenience since you cannot just boil water without involving the top kettle. This wouldn't be a huge inconvenience if there wasn't an additional issue (see my next point, an area of improvement).3) Area of Improvement: The bottom of the top pot is constructed such that it fits on the bottom kettle. So there is a raised part that sits on top of the kettle. So far so good. The problem is that, there is a separate indentation in the middle of the raised part (the raised part is only about 1/2 inch wide). The problem with this is that when the water boils in the bottom kettle, it condensates in that middle indented part, and you can't just scrape the bottom of the top pot on top of the kettle as you are taking the top pot. As a result, we always have to keep a towel next to the kettle, so that we can sit the top pot on the towel before pouring tea, otherwise condensated water drips just all over the place. If the middle indentation did not exist, and the bottom was raised throughout (like other turkish tea pots we own), that condensation would have not been a problem.4) Area of improvement: Another problem is how the top of the pot is designed. The metal is rounded at the top, but that means water collects there. So, once you are done with the kettle and wish the empty the pot you have to shake the pot in various directions and upside down multiple times to get all of the water to empty. Otherwise there is just a bit of water that gets stuck there.5) Some people complained about the metal being too thin. We actually appreciate that because it keeps the kettle and the top pot both quite light and easy to maneuver. Making it thicker could have made them too heavy to lift when they are filled with water. Now, whether that will lead to quick denting or not is another question. We haven't banged it around to see how it easily dents (and don't plan to), but I will update this review if we accidentally bang it around and see any dents.6) I also read a couple reviews mentioning that the kettle smells and that it parts that smell on the water/tea. We do not have that experience at all. And I can tell you that I'm very sensitive to that specific issue, given that several Keurig coffee makers I purchased had that problem and it consistently bothered me for months preventing me from enjoying my coffee until that smell went away. That was not at all a problem with the Saki Tea Kettle, so I can only assume that the issue people had was either isolated cases or perhaps an older design that had issues.
Murat Z Sehidoglu
Saki's tea maker works as advertised. Boils water efficiently, and the keep warm function brews the tea as long as you wish. The temperature of the water while it is in keep warm mode is perfect for making tea cup after another.
Sevda Bakan
Perfect easy and keeps pretty hot tea.
Aigul Zholdoshova
Perfect Tea maker! Especially for Turkish tea, easy to make.
Enis Benaroya
Overall we like it. But the plastic lid always falls down when we pour down the tea.
Matt B.
Of all the ones we have owned and used, this is by far easier to use, is easier to clean and brews much faster.
Burak ugur
Nice looking and good working tea maker. My wife really love it. Working smooth and silent.
Serpouhi Arakelian
My old one died and it was discontinued, I was looking for something like it long time ago, then I saw this one. This is the one that replaced my old one. I love it.
Andre Fields
Love the product. COuld not find it here in the states after the one I brought back from Turkey stopped working.
Morgan
Kettle part does not have a lid which is a necessary part! I cannot use it without putting the top part just to boil water. I think Saki needs to solve this issue!
onur byrm
I’m happy with my product it’s been 3 months now
Skywhale
I’m giving four out of five stars because the instructions are useless and the video isn’t clear either. A few people are saying it’s “broken” because the pot doesn’t automatically turn off as advertised when boiling. HERE IS THE TRICK: you have to keep the top kettle pot on top as a lid of the bottom pot. Otherwise, yes, it’ll just evaporate the water and never know when to turn off. There are two settings, boil and keep warm. The steam cloud icon is the boil. Then you press down the button on the bottom pot. Again, keeping the top pot as a cover for the bottom pot while it boils. Then the button on the bottom pot will automatically turn off when boiled. If you switch to “keep warm,” (the three line icon,) you can press the button on the pot again and it won’t boil, but just keep it warm.None of this is clear in the instructions. And sometimes as intuitive as this stuff may seem, the second something goes wrong you assume it’s broken, when really, it’s just not clear or truly intuitive.
Linda Bonakdar
I’m able to heat the water up and make my husband tea in the morning it stays hot all day.
Raven
It’s nice to have hot tea always. It’s little thin material that’s it.
Amal sabbagh
It’s amazing I’m so happy with it I recommended any one to buy it if you like to drink delicious tea
ayrin hacopian
It works really good but the quality for that price its not good , the top cover for both kettle and tea pot are really fit tight, its hard to take the top covers off in order to fill the water
Jill
It really brews tea fast. I'm happy with my tea maker so far.
Jessica
It is the best teapot. Great size and hot tea all the time. Love it.
Anita
It is consuming lots of water for one set of boiling.
Demi
It is a great set if you drink a lot of tea! I bought it because it was the only one I found on Amazon, other sets were on eBay for over $100. I still use daily but the issue is that the tea strain is already getting rusty. I has not been 2 months of used yet, I daily clean and dry but despite my effort it is getting rusty.
Selin Rdm
It came right on time and with no problem. I'm from Turkey and we drink Turkish tea literally all the time, so we needed a tea maker for sure. This one is not of the highest quality, the material is very thin and i was hesitant about that in the beginning, however, it does the job and I'm happy to have it on standby so we always have the tea hot and ready. Since there are literally no other options to use in US anyway, I'm quite OK with this tea maker and I’d buy again (unless Arcelik makes tea makers for USA outlets, hehe)
nirvana
Impressed they sent me a replacement lid when they heard the one it came with didn’t fit right. I like this product because it beats the old fashioned way to brew tea (on the stove).
B
I've bought this tea maker as I wanted to have Turkish tea in my place and after loosing the top lid, they were more than kind enough to send a spare part! Thanks !!In overall, it's the best tea maker you can buy if you want to have tea!
idil
I've been using this tea maker for almost 6 months. It is very easy to clean -just a wet paper towel will be enough to wipe out all the tea stains. The pot capacity is large enough, it makes up to 20-25 glasses of tea and the taste is really great. Since it has the strainer within, every glass you fill is clear and free of tea leaves.My only con for this product is that boiling time is a bit long. When you max the water, it takes about 15 minutes to boil, so it is kind of slow. But it also helps to keep the water boiling without evaporating for a longer time so makes it acceptable.
Hakan T
I was long time looking for a high quality tea maker, but could not find one. Then I decided to try Saki Tea maker. I can definitely say that out is the best tea maker you can buy in Amazon. It automatically shuts it down when it boils and the warming mode helps a lot to keep your tea warm. The tea maker seems to be produced from a high quality stainless steel. I strongly recommend this product too every tea fan.
Ozgur
I really love the product! I make black tea every day and this is the perfect pot for that! When I had questions, I received a prompt response and they answered and resolved it really fast! Definitely recommend it!
Sahar Rouse
I ordered this for my mom and she loved it. It’s a great product. As much as my mom is happy with her gift- I am extremely impressed with their service. The customer service responded in a timely manner and went above and beyond to ensure I was satisfied and my issue was resolved. They have a costumer for life with me.
Amazon Customer
I loved this until recently. It just stopped working all together. The button is unresponsive and when you plug it in, it just heads up and continuously boils without stopping. Sad thing is I can’t even exchange it now. Shame, since I really liked it. UPDATE: the company reached out and apologize for the error and provide a brand new tea maker that works properly now. Thank you!
Samir Ganili
I love this, and bought the second one for present to my friend.
Redhead
I love this product. It allows me to come in after work turn on this pot and quickly enjoy a cup of tea. It keeps it warm and allows me to have another when I like. Customer service is very good. They sent me a lid for the kettle for times when I want to use the kettle when I don’t have the teapot on top.
Pary Aliabadi
I love this product . I have always hot tea while it is on. Tea is really good and using of it is very easy . I only preferred kettle had a cap but still is not a big problem . I love it .
William R. Meyers
I love this item, and it is perfect for my needs, but I have to say that there is a flaw that could cause burns. You set the teapot on the top and it serves as a lid for the water under it. That water keeps the tea hot. But when you lift the teapot off the base pot, very hot water has beaded up on it from the steam, and it will drip down--on your foot if you're not careful. Keep it away from the front of your counter, and from children. Keep a tea towel close by!
Smart Buyer
I love tea, and this tea maker is very practical. Other than making tea, I also use it for boiling water.
Mike G
I love my Turkish tea maker. No need to use the stove Turkish pot any longer. Great price, quick delivery and hot and taste tea.
Not a happy customer
I liked the fact that I always had hot tea. Customer service is exceptional!! Glad I made the choice of this tea maker
Demet
I liked my new tea maker. It is large, easy to use. It has too brewer and bottom filters. It looks very pretty and it is very easy to clean. It has temperature control so you can keep your water warm. I am truly enjoying. I purchased the silver color and it is very pretty.
Basak Abut
I like the "keeping hot" function. It is very easy to use. A must-have for tea lovers!
mrc
I highly recommend this product. It is clean, cool and easy to use.
Erdal Dogan
I had been looking for something like this for the longest time. And I think I found it! It’s the best working tea maker I’ve ever had. And it was delivered faster than expected! Great product!
Matt Has
I had been looking for something like this for a while, i.e. benefits of electric kettle which is way faster but ability to be able to have constantly boiling water that helps making tea samovar style. Its been working great and overall very happy with it.
amazon user
I got my tea maker last month. I love it. We make tea at least twice a day. It boils the water fast, keep warm option is a huge plus. I highly recommend.
Turk
I drink 4-10 cups of tea a day. This product works well but cleaning is a bit hard due to the edging on both the bottom and top flasks. Cannot drain water completely. They need to design the tops a bit better.
Paola
I am using this in my restaurant running 5 hours a day. It is very clean and easy to use. I am making Turkish tea and it says warm and tasty for long time. Very happy with the size as well do not take a lot of space.
Shirley Temple
I am using it from morning till I go to bed. Easy to use. Of course these electric kettles all are good when you got them, and then quit. So you should ask me in 6 months how many stars I would gave then.
Sarah J
I LOVE THIS THING!
Massy Mohammadi
Great tea maker
Sheebird27
Great product- super handy!
Kemal Tepe
Good product. I recommend everyone.
simin sattarpour
Good and easy
Susan Dellamea
Easy to make large amount of hot tea. Keeps me from drinking coffee.
Jack Seingalt
Ease of use.
