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Return Policy

Returns

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for store creditdifferent product, or a refund to the original payment method.

SAKI stands behind the quality of every product sold and delivered by our team, hoping that each and every customer expectation is met and exceeded. Should your product prove defective within the specified warranty period, we are happy to offer an exchange for you if the product that you received is defective due to manufacturer flaws. 

Return Process

  1. Please go to the return center from the support tab above the page to start your return request.
  2. Then simply follow the instruction on the SAKI return center page.
  3. We will review the request. After approval, we will send you a return label by email.
  4. Please print out a copy of the invoice and insert it in the package.
  5. Pack the product securely and affix the shipping label
  6. Ship to us via the corresponding carrier.
  7. We will test the defective units and process your request accordingly.

Contact Information

If you have any questions about our Returns, Exchanges, and Warranty Policies, please contact us:

  • By phone: 1-844-331-7333
  • By email: support@saki.us