I ordered this machine from Target and all the insides were missing. I called Saki THREE times to get the parts that were supposed to come with it only to get JUST the kneading paddles. I am still missing the hook, measuring spoon and measuring cup. It took over a month for the kneading paddles to come. I’m really quite disgusted for how much money I have spent on the machine itself. I will be making my first recipe today… hoping the machine makes up for the customer service.